BACP Workplace A Division of BACP

Counselling at Work Journal

Counselling at Work (CaW) is the quarterly journal of the BACP Workplace division. 

The journal is free to BACP Workplace members and provides a voice for members of BACP Workplace; it canvasses views and opinions on issues involving counselling in the workplace; it also encompasses the wider emotional and psychological aspects of health at work.

Articles cover best practice, not just in counselling provision but also in what contributes to enhancing the quality of life in organisations.

Access to Articles

Members of BACP Workplace can gain access to all archive journal articles from within the members' section. Non-members can access a limited number of articles from this page. Individual articles not available on the website can be purchased for £2.75. Please call 01455 883300 for further information.

To join the BACP Workplace division or subscribe to Counselling at Work, please email workplace@bacp.co.uk

Advertising

Readers of this journal are those involved in or contributing to the emotional and psychological health of people in organisations, including workplace counsellors, trainers, team leaders and welfare staff, occupational psychologists, HR managers and those with an interest in employee counselling services and skills.

The journal is proving essential for advertising events, professional development, training in counselling skills, coaching, mentoring and management skills.

Find out more about advertising in the Counselling at Work journal, email counsellingatwork.editorial@bacp.co.uk.

Submitting an article

team_n-banningIf you have an idea for a future article then I would love to hear from you. Please email me, Nicola Banning, editor of Counselling at Work, at counsellingatwork.editorial@bacp.co.uk

Please include with your submission your name, address, daytime telephone number and email address, if available.

Submission guidelines

We welcome articles offering new perspectives on current thinking; debate on practical or professional issues; theory discussions; shared experience and best practice.

Articles selected for publication are likely to be:

  • Original, insightful and authoritative
  • Of genuine interest to the majority of practitioners, or a sizeable group
  • Well-written using clear, non-technical language
  • Backed up by any available research

We are looking for pieces that inform, challenge and inspire the reader.

Article construct - some advice

Before you start, have a clear idea of the concepts and information you want to convey and why they matter. The plan of any article needs to be logical and obvious, and  should be structured with an introduction, a middle and a conclusion. 

Consider the readership (see below) in order to inform your article and make it relevant. There is no specific writing style that is sought; rather, we encourage diversity of expression, dialogue and communication, to reflect our readership. Some articles may be more colloquial, others less so.

If you are wondering how to bring your article to life, you may wish to include brief case studies, graphs or charts to illustrate it. Please ensure you have obtained any relevant copyright or other permission (see submission requirements, below). 

If you are writing about research, please do not write an academic essay – convert your introduction, method, results and conclusions into a narrative format and pay particular attention to the opening paragraphs of your article, to engage the reader. 

Some potential contributors might be keen to write an article that promotes a book, course or event. It is important not to stray from an editorial piece to one that might be regarded as advertising. 

Target audience

BACP Workplace is a broad church. The majority of members are workplace counsellors or practitioners working in organisational settings. Some members work in organisations ostensibly covered by other sectors, so we have a modest membership from further and higher education, healthcare and those who practise independently. 

Generally, the readership is regarded as predominately practitioner based with an understanding of counselling and some knowledge of other support interventions, such as coaching, mentoring, mediation, stress management, absence management, vocational rehabilitation and trauma support. Some will have extensive organisational understanding, others less so. Similarly, some will be conversant with research, others won’t. Other members work in employee assistance programmes and other service providers. Additional journal subscribers come from human resources, occupational health, people management, health and safety and trade unions. 

Submission requirements

  • Word count - articles should be written to a maximum word count of around 2,500 words, including references. 
  • References - should be provided in Vancouver style. This means that references are numbered in the text in the order in which they appear. They are then collected together in numerical order at the end of the article. Numbers appear in the text in superscript. Check out articles posted on this website. 
  • Case studies - they make interesting and valuable reading. Authors submitting a case study within their article are required to state in writing that either the case study is fictitious; or a composite (such that a client could not recognise him/herself if they read the article); or, if an actual case study, that the client has given informed consent, and that their identity has been anonymised. Ideally, the client’s consent should be provided in writing.
    If your article includes material about individuals (clients, colleagues or participants) in any research or study, please supply written confirmation that you have permission from all concerned to publish the material and that all identifying details have been anonymised. Any information obtained privately, eg in conversation, correspondence or discussion with third parties, must be permissioned by the individuals concerned, and referenced.
  • Copyright - the author is responsible for obtaining permission to use written or visual material from a third party and must provide evidence that this has been obtained. This includes, for example, any pictures, tables, diagrams or extracts. Copyright for the article is retained by BACP unless otherwise agreed with the editor. 
  • Author statement - the author should confirm that the manuscript has not been submitted elsewhere, or been accepted by any other publication, and should send a declaration that the article is their own work. 
  • Please include no more than 50 words of biographical information including current work, relevant qualifications, research interests etc, and confirm if you would like your email address published. 
  • Publication is at the editor's discretion, and please note that the editor's decision is final.

Summer 2017 

Features

Cancer in the room: Caroline Feldon Parsons reflects on her work with clients with cancer
From combat zone to Civvy Street: Alexandra Gillyon talks to therapists about working with veterans
Plasters for the mind: Nicola Banning finds out about the work of Mental Health First Aid (England)
Conversations:Penny Campling and Andrew Kinder discuss their mental health at work priorities
Q&A: The complexities of work-related stress

Regulars

Workplace matters: Sandi Mann — To err is human; but not at work?
Talking purple: Sarah Simcoe — Purple networkology
Cyberwork: Sarah Worley-James — Diversity
EAP matters: Amanda Smith — EAP work: is it for you?
Practitioner matters: Patrick Quinn — When your client is dismissed
Division News

Spring 2017

Features

The culture of work: Peter Jenkins explores the dynamics of counsellors in organisations and asks, why the problem?
The training gap: With employee support a growth area in the therapy world, how equipped are the next generation of counsellors to join the sector? Nicola Banning finds out how one EAP is responding
A career story: From journalist to therapist: Caroline Feldon explains how she transferred her journalistic skills to the task of therapy

Regulars

  • Workplace matters: Sandi Mann – Dressed for work?
  • Talking purple: Sarah Simcoe – Purple power
  • Cyberwork: Sarah Worley-James – Bridging the gap
  • Practitioner matters: Patrick Quinn – The meaning of work
  • EAP matters: Amanda Smith – Why we need to measure
  • Division news

Winter 2016

When stalking comes to work The workplace can be one of the most dangerous places for victims of stalking. Rachel Horman explains how employers can safeguard against it
Working differently: Fitting in at work can be a minefield for employees on the autism spectrum. Valerie Sutherland suggests ways that therapists and employers can help
Reflections in education: Alex Pearse reports on a pilot project to provide reflective practice supervision to staff in education

Regulars

  • Workplace matters: Sandi Mann – An awkward triangle?
  • Talking purple: Sarah Simcoe – Getting purple talent back to work
  • Cyberwork: Sarah Worley-James – The power of words
  • EAP matters: Timmy Kurtuldum – The magic art of mediation
  • Practitioner matters: Jennie Cummings-Knight – An ageing workforce

Autumn 2016

Features

I'm in trouble at work: When an employer begins formal procedures, our clients are rarely prepared for the psychological effects that will follow. Patrick Quinn outlines the specific skills that counsellors need to help support clients through the process
Wellbeing uncovered: Vicki Badham explores whether workplace wellbeing is a tick box exercise or a proactive way of supporting employees to flourish
Meaningful work:  A team of psychologists and counsellors delivered experiential training to improve psychological health and resilience in NHS staff. Teresa Jennings,
Elaine Whipday, Kath Egdell, Simon Pestell and Paul Flaxman share their findings
Brexit at work: Members of the BACP Workplace Executive Committee share perspectives from their sector

Regulars

  • First words
  • Notes from the Chair
  • The bigger picture: Elizabeth Cotton – surviving work in mental health
  • Workplace matters: Sandi Mann – Brexit stress
  • Talking purple: Kate Nash – when therapists walk in purple shoes
  • EAP matters: Eugene Farrell – when trauma strikes
  • Practitioner matters: Jennie Cummings-Knight – a bird’s eye view

Summer 2016

Features

Overlead and collapse:  Chris Johnstone addresses the epidemic of workplace overload
e-counselling: is it for you? What are the pros and cons of e-counselling for clients, counsellors and organisations? Anne Stokes explains
Becoming a coach: Michèle Down and Steve Page provide some practical steps for practitioners looking to integrate a coaching approach
Conference review: Alison Paice offers her perspective on the BACP Practitioners’ Conference
Digital mental health @work: Aislinn Bergin talks to Nicola Banning about her research

Regulars

  • Notes from the Chair: Tina Abbott – changing times
  • The bigger picture: Chair elect Nicola Neath – therapy on the frontline
  • Workplace matters: Sandi Mann – is it ever OK to cry at work?
  • Talking purple: Kate Nash – building disability confidence
  • EAP matters: Kevin Friery – supporting vulnerable clients
  • Service matters: Cindi Bedor – a question of safety
  • Division news, book reviews, Noticeboard

Spring 2016

Features

The sacrificial organisation: Vanessa Avery reveals why scapegoating is so common at work and what organisations can do to create a culture
that protects against it
The price of empathy: Experiencing ill health and fatigue, Lisa Jenner took a sabbatical from client work to research vicarious trauma and
burnout. She explains her findings
Caring for the carers: Fiona Dunkley addresses the issue of therapist self-care in trauma work and asks: what is the responsibility of the organisation to care for the carers?
Sexual abuse and violence in the workplace: Following Dame Janet Smith’s report into the culture and practices at the BBC during
the Savile years, Nicole Westmarland talks to Nicola Banning about why deferential organisational cultures make it so hard to report abuse

Regulars

  • Workplace matters: Dr Sandi Mann – the hidden benefit of boredom
  • Talking Purple: Kate Nash – how do you talk about a disability at work?
  • EAP matters: Amanda Smith – the suicidal client
  • Service matters: Cindi Bedor – a weaving of stories

Winter 2015

Features

Messaging the soul: William Ayot brings the lost art of ritual and embodiment to leaders in the corporate world. He outlines why we need to reintegrate ritual into our professional lives
Horses at Work: Suzanne Slade explains why businesses are turning to equine guided learning to provide personal and professional development for their employees
Healing in the boardroom: A trainer in the Pesso Boyden System Psychomotor (PBSP), Juliet Grayson reveals how it works and why it has the potential to transform workplace conflicts
Trauma support in Paris: Andrew Kinder reflects on his role providing post-trauma support

Regulars

  • The bigger picture: Lead Advisor Rick Hughes on the latest workplace news
  • Workplace matters: Sandi Mann – paying it forward
  • Cyberwork: Steve Martyn – changing technology/blurring boundaries
  • EAP matters: Libby Payne and Claire Neal look at how to manage the unique ‘tripartite’ relationship of EAP counselling
  • Service matters: Cindi Bedor reflects on a chance meeting

Autumn 2015 caw autumn 15 cover

Features

Sex offenders pornography and the workplace: How would you work with a sex offender? Juliet Grayson, of StopSO, challenges some misconceptions and offers advice
Working well: Improving staff psychological health and wellbeing at the University of Leeds is the work of Sally Rose and Nicola Neath. They outline the interventions that help to support a psychologically healthy workplace
Marketing yourself: Ruth Clowes explains how best to go about promoting your practice and raising your profile
Service matters: Cindi Bedor reflects on the value of what cannot be measured in her organisation
EAP matters: Andrew Kinder outlines some key steps to developing yourself as an EAP counsellor

Regulars

  • The bigger picture: Lead Advisor Rick Hughes on the latest workplace news
  • Workplace matters: Dr Sandi Mann - that problem called 'bullying'
  • Cyberwork: Dr Kate Anthony - congruency and the art of of omni-channelling
  • Inside the organisation: Don Shenker, of the Alcohol Health Network,  talks to Counselling at Work

Summer 2015 caw cover summer 15

Features

Beyond the trauma: Professor Stephen Joseph explores how trauma can be a catalyst for change, growth and learning
Working on the edge: Fiona Dunkley outlines InterHealth Worldwide's work of psychologically preparing, supporting and sustaining humanitarian and aid workers
Supervision: keeping head and heart: To adapt to the 21st century, supervision needs to change. Vicki Palmer outlines her perspective
On reflection: Alison Paice reflects on her day's CPD at the Practitioners' Conference
EAP matters: Are you making the most of your relationship with your EAP? Keith Baddeley offers some advice for boosting your business

Regulars

  • The bigger picture: Lead Advisor Rick Hughes on the latest workplace news
  • Workplace matters Dr Sandi Mann - visible talents/hidden disabilities
  • Cyberwork Dr Kate Anthony - cyberslacking
  • Inside the organisation: Lindsey McManus of Allergy UK talks to Counselling at Work

Spring 2015

Features

  • Life after redundancy: Jenny Rogers offers advice to counsellors working with clients facing redundancy in today's tough economic climate
  • Surviving work: Elizabeth Cotton describes how she turned the accounts of hundreds of employees into the Surviving Work Library, a free online resource with over 13,000 subscribers
  • A question of evidence: Does what we do make a difference and, if it does, does this effect last? Jill Collins asked this of her university counselling service and got a very positive response
  • The work is out there: Val Allen separates the myths from the realities of finding paid counselling work

Regulars

  • The bigger picture: Lead Advisor Rick Hughes on the latest workplace news
  • Workplace matters: Dr Sandi Mann - rolling with the punches
  • Cyberwork: Dr Kate Anthony - bouncing back
  • Inside the organisation: Marc Lopatin talks to Counselling at Work

Winter 2014

Features

  • Mediation: a service and practice journey: Angie Gaspar explains why her service adopted the transformative model of mediation
  • Working mindfully: Can mindfulness improve work-related wellbeing and work effectiveness? William Van Gordon, Edo Shonin, Katie Skelton and Mark Griffiths consider some of the recent findings
  • Data protection in a digital world: Andrew Kinder and Eugene Farrell review the proposed changes to data protection legislation and, advise counsellors on how best to meet the requirements
  • The new counsellor: Hilary Green concludes her reflections on the challenges of a new career

Regulars

  • The bigger picture: Lead Advisor Rick Hughes on the latest workplace news
  • Workplace matters: Dr Sandi Mann - the power of mediation
  • Cyberwork: Dr Kate Anthony - information overload
  • Inside the organisation: Charles Smith talks to Counselling at Work

Autumn 2014

Features

  • Taken hostage: How should organisations respond to a kidnap crisis? Peter Rudge and Stephen Regel explain
  • Resilient organisations in a complex world: Noreen Tehrani considers how organisations respond and recover from traumatic incidents
  • Building the evidence: what works at work? To measure therapeutic outcomes, we need a form of measurement that focuses on the workplace. Barry McInnes, David Shararand Mike Shaw introduce and trial the Workplace Outcome Suite
  • The new counsellor: Hilary Green continues her reflections on the challenges of a new career
  • A new framework for supervision: Helen Cole reports on the launch of BACP's supervision training curriculum

Regulars

  • The bigger picture: Lead Advisor Rick Hughes on the latest workplace news
  • Workplace matters: Is there room for God at work? asks Sandi Mann Cyberwork
  • Cyberwork: Dr Kate Anthony - keylogging - who's watching you?
  • Inside the organisation: Gill Fennings-Monkman talks to Counselling at Work

Summer 2014

Features

  • Uncomfortable truths: Keon West reveals how privilege and prejudice perpetuate inequality in the workplace
  • Hitting home: Employers must wake up to the hidden cost of domestic violence. Melissa Morbeck and Matthew Lewry make the case
  • The value of evidence: Internal counselling services need to collect the data into therapeutic outcomes and communicate the value to the employer. Tina Abbott explains
  • All work and no play: Having a laugh at work is good for us and our employers. Sandi Mann highlights both the benefits and the danger spots
  • The new counsellor: Hilary Green continues her reflections on the challenges of a new career
  • On reflection: A perspective from Nick Wood
  • Are you on the Register? Hadyn Williams explains the different routes to join the BACP Register

Regulars

  • The bigger picture: Lead Advisor Rick Hughes on the latest workplace news
  • Workplace matters: Dr Sandi Mann on how being nice could be bad for your health
  • Cyberwork: Dr Kate Anthony explains the reality of virtual conferencing
  • Inside the organisation: Liz Aston talks to Counselling at Work

Spring 2014

Features

  • Trauma support - let's prepare not scare: How do you support a workforce in the event of trauma? Kate Nowlan outlines how EAPs can prepare organisations for the worst
  • PTSD = Soldier? Margaret Chapman challenges some popular misconceptions about PTSD in the armed forces
  • Help or hindrance? Stephen Regel shares his perspectives on the NICE Guidelines for early interventions following trauma and treatment for PTSD
  • The new counsellor: embarking on a new career in the workplace sector, Hilary Green reflects on the challenges and learning

Regulars

  • First words from the editor: Notes from the Chair
  • The bigger picture: Lead Advisor Rick Hughes on the latest workplace news
  • Workplace matters: Dr Sandi Mann on how to survive a trauma at work
  • Cyberwork: Dr Kate Anthony on the reality of virtual trauma
  • Inside the organisation: Annette Greenwood talks to counselling at Work

Winter 2013

Features

  • Supervision in a changing world: Vicki Palmer reflects on the research and debate from a recent conference and interprets what this means for the workplace
  • The story behind the research: Elizabeth Dartnall explains the original spark for her research and some key findings
  • Facing the challenges of supervision: Sally Despenser offers her experience of the challenges and dilemmas of supervision in the workplace
  • The way I work: Nick Wood of Gloucestershire County Council opens his door on how the service works to support an organisation facing rapid change

Regulars

  • First words from the editor: Notes from the Chair
  • The bigger picture: Lead Advisor Rick Hughes on the latest workplace news
  • Workplace matters: Dr Sandi Mann explores boredom at work
  • Cyberwork: Dr Kate Anthony on working with social media
  • Practical resilience: Dr Chris Johnstone asks: does resilience training work?
  • Inside the organisation: Clare Price talks to Counselling at Work

Autumn 2013

Features

  • Where are we now? Margaret Chapman explores where we are with mindfulness in organisations and how we might create a more mindful workplace
  • Practical resilience: How can we respond to overload at work? Dr Chris Johnstone offers us valuable insight into how we cope with a phenomenon of the modern age
  • Are happy employees healthier employees? Kate Nowlan reports from the Employee Assistance European Forum conference on the role of EAPs in enhancing happiness in the workplace
  • The way I work: Sheila Neville opens our eyes to her world of virtual team-working with EAPs, and provides hints for best practice for affiliate counsellors
  • Where coaching meets counselling: Exploring the intersection between coaching and counselling, Sue Houghton introduces a new concept - 'couching'
  • Cyberculture in the workplace - a beginner's guide: Why do we behave the way we do online? Dr Kate Anthony explores the disinhibition effect
  • Inside the organisation: Anne Scoging of the London Fire Brigade talks about working with a stoic profession exposed to frequent trauma

Summer 2013

Features

  • Becoming a resilient practitioner: Is the recession impacting on your health? Sally Despenser explores the risks for counsellors and outlines the case for good self-care
  • Practical resilience: Dr Chris Johnstone identifies ways to develop more resilient relationships
  • Stepping up: Steffi Bednarek unravels the complex dynamics and power relations involved when you become manager to your former peers
  • Leading teams in troubled times: How do you show leadership and maintain team health in tough times? Mandy Flint and Elisabet Vinberg Hearn share their expertise
  • Inside the organisation: Andrew Kinder, recently appointed Chair of the UK Employee Assistance Professionals Association, talks about the challenges facing our profession
  • Cyberculture in the workplace: a beginner's guide: Would you embrace non-traditional ways of working? Dr Kate Anthony explores the use of technology in therapy in her new column
  • In-house vs outsourced provision: Amanda Smith debates the issues and weighs up the pros and cons

Spring 2013

Features

  • The heart of business: Do you know what EAPs expect from you? Sue Middleton from Right Management Workplace Wellness outlines a best practice guide for counsellor
  • The power of empathy: Psychotherapist and coach, Anne Brockbank considers the role of workplace counsellors in developing empathy in managers
  • Fit for work? An innovative NHS vocational rehabilitation service is supporting employees with health problems to get back to work. Eilidh Bateman reports onthe outcomes
  • Whatever happened to work-related stress? How are major organisations responding to stress at work? HR consultant Vicki Badham explores some current practices and trends
  • Practical resilience: A new column with Chris Johnstone, specialist in the psychology of resilience; for clients, counsellors and organisations
  • Meet the networks: An introduction to the network coordinators around the country
  • Inside the organisation: Ever thought about setting up as an EAP? Sharon McCormick did and tells us how she provides occupational support to organisations across the Midlands
  • The counsellor's toolbox: Counsellors share their best tips and resources

Winter 2012

Features

  • The challenge of stress in turbulent times: How might individuals and organisations face the on-going repercussions of the economic crisis? Ashley Weinberg and Cary Cooper explore the research
  • Sharing the pain: In the current climate, our clients' adversity may touch our own. Mandy Rutter considers the therapeutic complexities of self-disclosure
  • Enabling the extraordinary: What can business leaders learn about developing resilience from the military experience of war? Peter Docker shares an approach to leadership
  • To be a leader: Cindi Bedor considers what this means and how to inspire resilience at work
  • Being resilient: Former aid worker, Jane Drapkin, explores the personal cost of resilience in the workplace
  • Where do you draw the line? Lisa Drake reflects on Jane Drapkin's conference workshop and considers her own experience of being resilient at work
  • Developing a resilient counselling service: Nick Wood gets some tips from a conference workshop
  • Your service needs you! Counselling service managers need data to defend their service. Are you measuring the outcomes of yours? Barry McInnes reports on a unique opportunity
  • Inside the organisation: Nicola Banning talks to chartered psychologist, Noreen Tehrani, about her work inside organisations

Autumn 2012

Features

  • Into the future: How will we work in the future? And what are the implications for employee wellbeing and the workplace counsellor? Nicola Banning reports
  • Trauma counselling in China: Trauma counselling is still a new concept in China and as it develops it needs to take into account the unique history and culture of the Chinese people, say Xiaoping Zhu, Zhen Wang and Tony Buon
  • It's 'complex': Approaching workplace bullying from a systems thinking perspective could help develop a more holistic understanding, suggests Damian Stoupe
  • SAD at work? Nicola Banning considers ways that clients, counsellors and organisations can manage the impact of Seasonal Affective Disorder
  • What employers want: What factors motivate employers to engage and retain a counselling service? Trainee counsellor and former HR practitioner Ruth Goldwater applies a dual perspective
  • Inside the organisation: Nicola Banning talks to Helen Orr, Staff Support Advisor at Tayside Police

Summer 2012

Features

  • Trauma resilience: Martin Weaver and Felicity Biggart outline a proactive programme designed to help those with an increased risk of exposure to traumatic events
  • Domestic abuse - how can we help? Domestic abuse - how can we help? Diana Wellens provides an insight into some of the issues facing employees who are experiencing domestic abuse at home and looks at some ways employers can help
  • Trauma Risk Management (TRiM) at Kent Police: Elly Prior explains how a military model has been adapted for the police
  • Inside the Organisation: Nicola Banning talks to Cindi Bedor, Head of Staff Counselling at the Royal University Hospital
  • Measuring up? How is the workplace counselling sector responding to the challenge of measuring its outcomes and evidencing its impact? Barry McInnes provides an early insight into a BACP Workplace-commissioned study that aims to find out

Spring 2012

Features

  • Eye movement desensitisation and reprocessing (EMDR) in practice at Transport for London: Fiona Dunkley and Melvin Claridge explain how the trauma intervention model works
  • Innovate or stagnate: Richard Hopkins discusses the evolving approach to employee wellness and the role of employee assistance (EA ) professionals
  • Spirituality and organisations: Revd Dr Peter Johnson maps out the landscape
  • Toxicity, hubris and personality dysfunctions: All executives have the potential to become dysfunctional - Michael Walton develops a hypothesis to help workplace counsellors better identify potential personality disorders
  • Therapists within the Metropolitan Police: Carol Sharp and Fiona Blair reflect on the roles and consider the impact of change
  • The interview: Gladeana McMahon

Winter 2011

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Autumn 2011

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Summer 2011

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Spring 2011

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Winter 2010

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Autumn 2010

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Summer 2010

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Spring 2010

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Winter 2009

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Autumn 2009

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Summer 2009

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Spring 2009

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Winter 2008

Features

  • Working with redundancy: Graham Whitehead discusses the implications for practice and research
  • Good counselling can't hide bad management: Andy Jarosz identifies three organisational attitudes to employee wellbeing
  • Research into the effectiveness of workplace counselling: new developments: Professor John McLeod provides an update
  • Emotional Freedom Technique: Janice Scott explains energy psychology integration in the workplace.
  • The organisation and the counselling service provider: Rachel Weiss examines the components of a successful working relationship

Autumn 2008

Features

  • Diversity in the workplace: Michael Lilley contemplates the unspoken truth
  • Policing the memory of a firearms officer: Treating police officers in the same manner as other significant witnesses ignores science and the differences in status and task performance, say David Blocksidge and Dr Bill Lewinski
  • In case of emergency: Hashi Syedain looks at the latest strategies for staffing in a crisis
  • CIPD conference - workplace wellbeing: Rick Hughes discusses the results from a questionnaire completed at the BACP/ACW exhibition stand
  • Improving access, improving options: Megan Brown reflects on how Rochdale Mind supports people
  • Workplace behaviours research: Details of the new Centre for Research on Workplace Behaviours, which will research the causes and effects of workplace bullying

Summer 2008

Features

  • On the phone: Mark Winwood discusses his qualitative exploration of psychological assessment delivered over the telephone in the context of an employee assistance programme.
  • CORE Net and ARM-5 - are they worth using? Based on a presentation at the 2008 BACP research conference, Gisela Unsworth summarises her ongoing PhD research into therapists' and clients' perceptions of using CORE Net and ARM-5 in the NHS
  • A short autoethnographic narrative - living and working with trauma: David Jackson takes us on a personal journey
  • Tomorrow's workplace counsellors: Norman Claringbull investigates the possibility of creating a new, knowledge-based, formally regulated specialism
  • Practitioner performance at its best - the integration of CORE data into case management: Stephen Hubbard explains the value within an employee wellbeing programme

Spring 2008

Features

  • From counselling room to training room - stress workshop for managers: PART 1 / PART 2: Karl Gregory and Nicola Banning outline the content of a valuable course for managers and then go on to explain their role as trainers
  • The bogus stress concept: Angela Patmore considers the implication for counselling when definitions are inaccurate
  • Coming out: David Shields introduces the workplace programmes at Stonewall
  • Do you intend to have children? Mike Burnitt and Isabel McKenzie expose the changing attitudes surrounding equality and diversity
  • Debt and the workplace: Diane Watson reviews how debt affects people and considers ways to support them
  • Managing anger: Ways to create a healthier work environment

Winter 2007

Features

  • Bullying: Damian Stoupe's workshop from the 2007 conference
  • Bullying & Harassment: An exploration of the HR/counselling interface and how to make it work more effectively
  • Coping with the Law: Neil Goodrum clarified key points in the relevant legislation at the 2007 ACW conference
  • Access denied: Peter Jenkins investigates issues of personal data and privacy in the 'surveillance society'
  • Care for the Counsellor: Shirley Cullup reflects on how practitioners can look after themselves
  • A year in the life: In 2006, Nicola Banning gave us quarterly updates about her year as a newly trained workplace counsellor. Here, she shares her 2007 update
  • Vocational Rehabilitation Association: Mapping out a path for workplace rehabilitation by Tim Dawson

Autumn 2007

Features

  • The BACP review of research into workplace counselling: Implications for research policy and practice. John McLeod has an update
  • Workplace interventions for people with common mental health problems: Bob Grove and Linda Seymour discuss the Sainsbury Centre research
  • The Dodo - still alive and well: Barry McInnes reflects on the evidence and its implications for workplace therapy providers
  • The bottom line of executive coaching: Gladeana McMahon reflects on the measurement of coaching effectiveness
  • Handling missing data in workplace counselling research: Rachael Williams investigates

Summer 2007

Features

  • Death, bereavement and the workplace: David Charles-Edwards reflects on the opportunities available to organisations
  • The 'bully' within: Caitlin Buon and Tony Buon call for a stop to the profiling of 'the bully'
  • Reflecting on the ties that bind: Changes and competencies in workplace counselling supervision. Elspeth Schwenk considers the tools needed by supervisors in a rapidly changing field
  • Health reform in England: Louise Robinson explores the implications for workplace counselling
  • Rising from the ashes of burnout: Gordon Symons describes his work in helping a successful, professional man recover from burnout and depression; Paul Robins, the client, shares the experience from his perspective
  • Where's that flip chart? Joanne Garner introduces a core concept of transactional analysis
  • Qualitative approaches in workplace counselling research: Chris Athanasiades and Allan Winthrop propose a systematic research methodog

Spring 2007

Features

  • Cognitive behavioural approaches: Gladeana McMahon presents a guide through the principles
  • Psychological aspects of the role of cabin crew: Chris Partridge and Tracy Goodman explore the impact at British Airways
  • The psychodynamic workplace: Elspeth Crawford explores workplace counselling from a psychodynamic perspective
  • Duty of care: Peter Jenkins keeps an eye on the changing landscape
  • Thinking holistically: Sue Lieberman presents Gestalt and other ways of working with organisations
  • Flashbacks: Paul Burns reflects on the nature and variety of flash backs and ways of responding to them when they happen within a session

Winter 2006

Features

  • Treading lightly: Evan George discusses the solution-focused approach in practice
  • Reality therapy: John Brickell introduces the practical concepts behind the theory
  • From sympathy to empathy: Mandy Rutter reflects on the post-NICE options for critical incident management and the power of peer support
  • Workplace counselling: building an evidence base from practice: Barry McInnes explores the role of the new CORE National Research Database for Workplace Counselling
  • Counselling isn't for the "completely bonkers"! Mandy Larcombe shares her recent research
  • A year in the life of a newly trained counsellor: Nicola Banning completes her first year

Autumn 2006

Features

  • Trauma and stress: John Hall explores the issues involved in working with those at high risk of exposure to psychological trauma from conflict and disaster
  • One for the road? Andrew Kinder and Dr Steve Deacon discuss the impact of alcohol and drugs misuse within the workplace
  • Innovation at the MoD: The Ministry of Defence is trialling a scheme that uses a mix of in-house and external services to support employees. Phil Histon describes the scheme and its advantages
  • Tackling workplace stress: Gisela Unsworth describes how Kingston Hospital won the 2006 Human Resources Excellence Award for best management practice in tackling workplace stress
  • A long tradition of caring: Susan Guy highlights the focus on employee welfare at Boots The Chemists
  • New workplace counselling models: Norman Claringbull maps out the current and future landscape
  • A year in the life of a newly trained counselor: Nicola Banning continues to chart her journey
  • Workplace counselling - who is the consumer? Kevin Friery identifies reasons for contracting and accessing counselling

Summer 2006

Features

  • Reporting distress - duty of care within the media: Mark Brayne highlights the measures taken to support correspondences reporting from disaster and war zones
  • Interview - Dr Neil Greenberg: Rick Hughes interviews Dr Neil Greenberg of the King's Centre for Military Health Research about Trauma Risk Management
  • Battling combat stress: Robert Marsh explains how the charity Combat Stress works to treat and support those ex-Servicemen and women who sustain psychological injury as a result of, or exacerbated by, their Service life
  • Isn't it NICE to be ignored when you're stressed? John Durkin exposes the dangers of a rigid adherence to National Institute for Clinical Excellence (NICE) trauma guidelines and merits the use of peer-support interventions
  • Workplace counselling and the 'duty of care' - What next? Do employers view work place counselling as a shield against litigation or a weapon fighting for duty of care? Peter Jenkins investigates
  • Ensuring workplace mediation is successful: Linda Hoskinson reviews how our 'duty of care' affects the 'reasonable steps' employers and mediators are taking when making mediation more accessible in the workplace
  • Relationship serenity: Coach Michael Neill demonstrates that a 'duty of care' combines both a duty to others... and to oneself
  • A year in the life: Newly trained counselor Nicola Banning chronicles her journey

Spring 2006

Features

  • CPD - a matrix guide: Elspeth Schwenk considers a CPD platform for workplace counsellors
  • CPD - the role of reflexivity: Susy Churchill discusses the values of being a reflective practitioner
  • Suicide - the effect on the counselling psychologist: Anopama Kapoor examines ways to ounteract these effects and the implications for training and practice
  • Suicide and sudden death: Details of the forthcoming ACW training event
  • The Macwhinnie years: Rick Hughes interviews Lynn Macwhinnie, past ACW chair
  • Bullying at work: Damian Stroupe reflects on the emotional fallout
  • A year in the life: Newly trained counselor Nicola Banning chronicles her journey
  • Consumer debt - the cost to the workplace: Ian Gordon identifies financial phobia as a debt denial condition

Winter 2005

Features

  • Counselling supervision in organisations: Sue Copeland demonstrates how supervision can add value to an organisation
  • Supervision in cyberspace: Anne Stokes discusses the opportunities for online supervision
  • Supervising workplace counsellors: How far does responsibility stretch within organisations, asks Peter Jenkins
  • Suicide and sudden death: Andrew Kinder examines how counsellors are prepared for suicide and sudden death in organisations
  • The workplace counsellor's toolbox: Elspeth Schwenk looks at how our multitasking skills impact on our identity and training
  • EAP referrals: Gordon Machin presents a day in the life of an EAP affiliate counsellor
  • Setting up in private practice: Dorrit Prichard offers advice for counsellors thinking about going it alone

Autumn 2005

Features

  • Mental health at work: Tara St John discusses the factors that affect mental health in the workplace and looks at what employers can do to help
  • Stress and mental health in the work-place - the interview: Rick Hughes talks to Henrietta Marriage, Head of Mind's Legal Unit, about the implications of the recent report, Stress and mental health in the workplace
  • Vocational rehabilitation: Leonie Nowland responds to the need to manage absence and proposes a new role for workplace counsellors
  • Attendance, absence and alignment: Kevin Friery discusses the psychological contract as a key factor in the employment relationship
  • Disabled clients: As stress and work-life balance issues are targeted, Marie Larkin reflects on the need to cater for disabled clients
  • Resource appointments: Angie Gaspar, Kim Pearl and Max West explain how a new way of working reduced the client waiting list
  • London bombings: Nicola Gale and George Leach describe the support given to staff from two London NHS teaching trusts
  • The London Underground response: Alison Dunn describes the biggest challenge ever faced by Transport for London's occupational health department
  • Bereavement support: Ann Dent explains how models of grieving can help counsellors support the bereaved

Summer 2005

Features

  • The development of EAPs in the UK: Colin Grange charts the evolution of EAPs
  • Critical incident services post-NICE: Dr Michael Reddy discusses the trend to de-pathologise post-incident responses
  • When self-referrals can be too little, too late: Linda Hoskinson assesses the range of referral sources
  • From little acorns mighty oaks grow: EAP developments in new markets Richard Hopkins
  • EAP beginner's guide: Allan Turner discusses responsibilities, competencies and opportunities
  • Employee counselling: Tony Buon considers whether managers should become involved
  • The trauma business: Geoff Holmes reflects on humanity in trauma support
  • The psychology of trauma management in organisations: Vicky Langston reflects on the relevance of the ACW conference to her work in military health research
  • Legal update - the case of the boiled frogs: Peter Jenkins takes an amphibious and lighthearted look at duty of care
  • From CEPEC to ACW: Shirley Cullup researches the evolution of ACW

Spring 2005

Features

  • A bridge over troubled water: bringing together coaching and counselling Tatiana Bachirova and Elaine Cox
  • Behavioural contracting and confidentiality in organisational coaching: Gladeana McMahon explains that organisations may request some feedback on workplace coaching assignments, but that in order to safeguard confidentiality, effective initial contracting issues can help maintain such boundaries
  • The evolution and success of workplace coaching: Patrick Williams
  • C is for coaching - an overview: By teasing out the real value of coaching in organisations, Lindsey Waddell explores how leaders can improve their performance and increase their skills
  • A framework for coaching standards - clearing the way through the jungle: Gil Schwenk outlines the recent work of the European Mentoring and Coaching Council to develop standards among the coaching community
  • Workplace counselling - a poor relation? Andrew Kinder argues that there is a difference between working in private practice and working for an employee assistance programme - and that training courses fail to prepare trainees for what he asserts is the main growth sector in counselling
  • Employee beliefs and attitudes about workplace counselling: a research issue of practical importance Employees access counselling services with a set of expectations. Research is crucial, says John McLeod, to help us determine how, why, where and when employees might access such services

Winter 2004

Features

  • A model of work stress to underpin the Health and Safety Executive: advice for tackling work-related stress and stress risk assessments Stephen Palmer, Cary Cooper and Kate Thomas
  • Stress - does it mean anything? Kevin Friery asks if stress is a useful construct for workplace counsellors
  • Work-related stress - a new framework Nicholas Booker introduces the HSE's new Management Standards
  • Debriefing in the fire service: Laura Lawrence and George Barber describe the integrated approach of the critical incident debriefing team at the Tyne and Wear fire and rescue service
  • Stress audits - what are they and why bother? Andrew Kinder outlines an organisation's duty of care to employees and reflects on the recent HSE Management Standards as a means to an effective stress audit
  • Workplace counselling: Max Henderson, Matthew Hotopf and Simon Wessely
  • Stress counselling - help or hindrance? Angela Patmore of the Daily Mail has often criticised 'the stress industry'. Alison Dunn challenges her views by illustrating the benefits of an integrated stress response by the London Underground and Transport for London
  • Research matters - case study research - exploring innovative approaches to practice All counselling service providers appreciate the need to monitor their effectiveness. John McLeod continues his research column by reflecting on the value of case study research as an innovative approach to practice evaluation

Autumn 2004

Features

  • Trauma management vs stress debriefing: Dr Jo Rick and Dr Rob Briner discuss the options
  • Tackling the macho culture: Mark Brayne, director of the Dart Centre for Journalism and Trauma's operations in Europe, reveals how foreign correspondents can prepare for and cope with reporting in hostile environments
  • Consultation, debriefing, review or supervision? Eileen Pickard and John Towler consider the implications of the language and culture of a profession for the workplace
  • Eclectisism and integration within workplace counselling: John Lees debates the therapeutic position of counselling in the workplace
  • Managing staff after a workplace incident Mandy Rutter shares her thoughts on the role of managers after a traumatic incident and offers some general guidelines
  • Research matters: Professor John McLeod introduces a new regular research column
  • Ethical guidelines for researching counselling and psychotherapy: This extract from the recently published guidelines by Tim Bond gives a flavour of the importance of this crucial area for practitioners
  • Managing data protection and client information systems: Peter Jenkins reviews the latest legal position for counsellors on data protection
  • Queries and dilemmas: What should you say in a report to a client's employer?
  • Agenda for change: Barry McInnes and George Leach clarify the impact on staff counsellors

Summer 2004

Features

  • ACW Conference - keynote speech: Alan Jamieson, Deputy CEO of BACP and irrepressible 'blue sky thinker', offers his view of careers, communication and the future of counselling
  • A personal view: John Herring attends his first ACW conference
  • Conference, workshops and networking: Accreditation, coaching, running your own business, trauma and debriefing
  • Predicting the future: Tony Buon prophesies the future of workplace counselling and EAPs
  • Do counsellors make good mediators? Nora Doherty argues that additional training is necessary
  • What's the use of CORE? Geoff Holmes makes up his mind at a conference for workplace counsellors
  • In conversation: Andrew Kinder and Peter Jenkins discuss the legal position on workplace stress
  • EAP provision within occupational health: Christine White describes the approach to workplace counselling taken by her EAP
  • Queries and dilemmas: Exploring the dual nature of EAP contracts
  • Where are we going? Caroline Toll explains why she felt excluded from the ACW conference
  • Obituary - Margaret Jarvie: Maggie Harris pays tribute to the 'Mother of Counselling'

Spring 2004

Features

  • One head, many hats: Anne Millar describes the challenges of she faces as a senior welfare officer and counsellor at Lothian and Borders Police Headquarters
  • Specialist practitioners: Should workplace counselling become a specialist profession in its own right? Norman Claringbull considers the issues that could arise
  • In the firing line: What are the limits of employer duty of care? Peter Jenkins investigates how the Ministry of Defence deals with massive claims for compensation
  • Gulf War Syndrome: The collapse of the legal battle against the Ministry of Defence
  • Adapting to client needs: Peter Walters illustrates his approach in an NHS setting
  • From welfare to workplace counselling: Andrew Kinder and Richard Park examine the changing role of counselling and welfare services at the Royal Mail Group
  • The trauma trade: Patrick Carlyon shares an Australian view of counselling disaster survivors
  • A marriage of convenience: Kathy Donnelly describes her work with an EAP at Shell

Winter 2003

Features

  • Inequality is not an option: Pauline Alexander describes how the Disability Discrimination Act might impact on the provision of counselling services
  • Legal perspectives: Peter Jenkins talks about the increase in litigation concerning stress and the impact on workplace counsellors
  • Developing work contracts: Do counsellors need to create formal contracts with clients and employers? Elspeth Schwenk says it's well worth the effort
  • Queries and dilemmas: Is a counsellor's duty to a former client or to their employers? John Towler and George Leach offer their views
  • Stress in court: The Court of Appeal ruling on stress provides an definitive interpretation of the responsibilities of employer and employee. Andrew Kinder considers the implications
  • The Data Protection Act: Mike Penhaligon describers the process of notifying
  • Gestalt: A powerful organisational tool for change? Rachel Weiss finds it invaluable in the development of her counselling practice
  • A beacon of excellence: Gisela Unsworth reports. Kingston Hospital's HSE award for its stress prevention policy and highlights areas applicable to other organisations